Legal

Privacy Policy

This Privacy Policy shall explain how 'We' (www.panicle.tech, hereinafter 'Panicle Tech') collect, use, share, process, store and protect your data etc. when you browse, visit and/or make a purchase through our website. This website is owned and managed by our company 'Panicle Tech Pvt. Ltd.'. When the user is consenting to our privacy policy, he is contracting with our company aforementioned.

Last updated: January 2025

1. General Terms

The terminology 'he/they' hereinafter used in this privacy policy shall include the user, any entity or organisation, he/she interchangeably who browse, visit or use the website as a user.

This Privacy Policy shall constitute an electronic record between 'Panicle Tech' and the user of the website and does not require any physical, electronic or digital signature.

This policy applies to all users who browse, visit our website and/or share information with us.

The website is not directed towards minors. However, if unknowingly or unintentionally, any information about a minor is collected by us, then it shall be brought to our notice immediately by the user or their guardian, as the case may be and the information shall be deleted within a period of seven working days.

2. Consent and Agreement

When the user visits our website and/or makes a purchase through our website, he is expressly accepting and agreeing to the terms of the present privacy policy and giving his free consent to collect and proceed with his data as described above and hereunder, without any coercion or undue influence, mistake or misrepresentation. In case the user does not agree with our privacy policy, he is humbly requested not to visit or use the website.

3. What Information Do We Collect

Personal Information
Name, email address, phone number, WhatsApp number
Billing address, bank details, card details, UPI number/code
Information collected when using Google sign-in to access our website
Feedback, comments, or reviews on any product or service
Non-Personal Information
IP address, geographical location
Operating system, browser type
Number of visits, search topics, browsing history
Usage patterns to enhance user experience

4. Financial Information

Financial information such as bank details, card details, saved cards, UPI ID or any other payment instrument details are collected and processed by third-party payment gateway providers such as Razorpay. We do not collect or store this information. Such financial information shall be subject to the privacy policy of the third-party payment gateway provider and we shall not be liable for the same in any case.

5. Purpose of Collecting Information

Processing orders and completing transactions
Enhancing and personalizing user experience
Improving our services, products and for promotional purposes
Sending promotional offers, newsletters, delivery status, security alerts
Resolving queries and disputes

6. How Information is Shared

Panicle Tech does not believe in sharing when it comes to privacy. We share information only on a need-to-know basis:

With specific team members within the company designated for this purpose
With payment gateway providers to the extent required to process transactions
With logistics/courier partners under non-disclosure agreements
With government bodies or Courts upon written request in compliance with laws
In case of breach, fraud or theft, with investigative agencies
In case of merger, acquisition, or restructuring of our company

7. Cookies

Panicle Tech uses cookies to enable the browser to remember specific information about the user and to identify information targeted to the interests of the user. The information however is not personally identifiable. Users may accept or decline cookies as per their wish. We shall not be liable for any third-party cookies.

8. Data Protection

Information stored in our website or database is protected and secured from any kind of unauthorized access. Panicle Tech uses modern encryption techniques to safeguard and protect user's information compliant with required standards.

9. Data Retention

Information collected and shared by the user with the website is retained and used by us unless specifically asked to be withdrawn by the user or deleted by us.

10. Withdrawal of Personal Information

We respect user's privacy. If the user wants to update, modify or withdraw their consent to using personal or non-personal information, they can write to us at business@panicle.tech. The information is updated, modified or removed within a maximum period of seven days from receipt of request. Note that withdrawal may limit access to certain services.

11. Changes to Privacy Policy

We reserve the right to make changes, variations and modifications in our privacy policy at any point of time. No separate intimation would necessarily be given about any changes. Users are advised to keep track of the privacy policy.

12. Grievance Redressal

If you have any queries, questions or complaints with respect to our privacy policy or your information shared with us, you can write to us at business@panicle.tech. Our team will get back to you within seven working days.

13. Copyright

This privacy policy is the intellectual property of Panicle Tech Pvt. Ltd. and our website www.panicle.tech and we have copyright over the same. Any unauthorized use of this policy or any extract thereof will lead to legal action.

Also readTerms & ConditionsCookie Policybusiness@panicle.tech